Customer satisfaction is very important to us. We want our customers experience when visiting Mars to truly be “out of this world.”    Take a look at what our customers have to say:

 

Overall Rating / 310 Total Testimonials

4.9 Out of
5 Stars

Mars Discount Vacuum

5.0 out of 5 stars
- May 24, 2017

I was coerced by my housekeeper to go out and purchase a vacuum cleaner for her to use when she comes to clean my home. I'll have to admit I was rather reluctant to make this particular purchase since it was definitely out of character for this man to make such a purchase- I relate this type of purchase more of a woman's job than that of a man. It took me 2 weeks to finally gather up the nerve to go make this necessary purchase and as soon as I walked into the store, I was welcomed with a warm open arms hospitality and a wealth of knowledge on each and every single vacuum cleaner in the store. I truly believe the vacuum cleaner I purchased that day is the best purchase I've made in a long long time. After trying it at home,I'm so pleased that I'm going back and purchase one for my daughter. The young man who did the demonstration and the elder gentleman who assisted were very cordial and pleasant. It's a real pleasure doing business with a store who still cares about customer service- a thumbs up for each and every employee in that store- Thanks a bunch and I mean it,

5.0 out of 5 stars
- May 21, 2017

Quick service and turnaround time

5.0 out of 5 stars
- May 20, 2017

Everyone is always friendly, helpful, and honest. I never feel like I am being treated differently because I am a woman. I trust them with my Miele and their work is great.

5.0 out of 5 stars
- May 20, 2017

You did a great job in the repair of my Mom's vacuum. I will come here again if I need anything for my vacuum.

5.0 out of 5 stars
- May 19, 2017

Fantastic. Very friendly, they were able to repair my wife's vacuum after the cord was chewed up even though a replacement part wasn't available from the manufacturer. Price was also great.

5.0 out of 5 stars
- May 17, 2017

Very good

5.0 out of 5 stars
- May 10, 2017

You guys are a great group of guys that I thouroghly enjoy doing business with! Everyone is friendly, helpful & knowledgeable. I can truly appreciate the gentlemen going out of their way to provide top notch customer service everytime I come in! And an extra special THANKS to Larry for staying a few minutes past closing on my most recent visit so that I could pick up my vacuum. Keep up the great work!

5.0 out of 5 stars
- May 8, 2017

Although we decided against repairing our vacuum, Mars is the best place in the area to get a vacuum repaired or replaced. When the church is ready for a commercial vacuum, we will go to Mars.

5.0 out of 5 stars
- May 8, 2017

Hi LARRY, I used your good friend Terry Duncan's cleaner at a flower show cleanup, and liked it. Our old Sears vacuum wore out and we needed a new one. Terry gave me your number, and i bought one from you. It works great and it was easy to work with you, Thanks a lot. Steve Goodmon

5.0 out of 5 stars
- May 7, 2017

I walked in and saw many vacuums and parts along with sales and service people. I was given a demo for a new vac, however I only needed service. My vacuum was serviced and looks new again. I know this is a great place with experienced employees and caring owners. I will recommend Mars discount vacuum for sales or service. Thank you !

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