Customer satisfaction is very important to us. We want our customers experience when visiting Mars to truly be “out of this world.”    Take a look at what our customers have to say:

 

Overall Rating / 400 Total Testimonials

4.9 Out of
5 Stars

Mars Discount Vacuum

5.0 out of 5 stars
- January 15, 2018

Your staff is amazing! You quickly diagnosed my problem and the repairs were completed much quicker than anticipated. I thought the fees were very reasonable. This is a company that believes in customer service which is all too rare these days.

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5.0 out of 5 stars
- January 15, 2018

Fast, efficient service

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5.0 out of 5 stars
- January 14, 2018

Great

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5.0 out of 5 stars
- January 13, 2018

The help we received from the salesman was excellent. We are very happy with our purchase.

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5.0 out of 5 stars
- January 13, 2018

This is the second vacume cleaner we have purchased from Mars in past 17 years. Good products and good prices. Very helpful and knowledgeable.

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5.0 out of 5 stars
- January 12, 2018

I had an excellent experience with Mars during the holiday season. I bought a new Riccar vacuum for my wife, I upgraded from a 15 year old Riccar which had onboard tools to one without the tools. Since we had removed all of our carpet and replaced with tile and hardwood,I assumed it was OK. WRONG, my wife used it for 10 minutes and complained she now had to carry around 2 units, one for the floor and one for the corners. I called MArs and explained the problem and was told to come back and we will make it right. I returned and they showed me more choices and explained all the differences. I was back home and mom's happy with the new one. These guys are the best in town for knowledge, customer service and prices. Very highly recommended 5 Star

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5.0 out of 5 stars
- January 12, 2018

Heat service.

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5.0 out of 5 stars
- December 15, 2017

had a warranty issue. you fixed it promptly.

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5.0 out of 5 stars
- December 15, 2017

I took my sick Riccar in a couple of days before Thanksgiving, and they had it fixed and back to me the very next day. My 17-year-old son was with me when I dropped it off and watched one of the employees do an initial trouble shooting. He could not believe there was a whole store devoted to vacuum cleaners and that people could know and care so much about them. It left quite an impression!

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4.5 out of 5 stars
- December 15, 2017

Vacuum was fixed as promised and I felt the price was very reasonable.

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